Prosper WP support and maintenance plans include uptime monitoring your WordPress website. A ping is sent to your website every 60 seconds to ensure connectivity. In the event that the website goes down than a message will be sent out with in 60 seconds and immediate troubleshooting will take place.
All issues will be resolved quickly to ensure satisfaction with both you and your customers. Most of the time your website will be back up and active again within a few minutes. A more complex problem, such as a plugin crash, will be dealt with as fast as possible